Keep the experience connected
Listings, checkout and the next store-credit purchase stay within the retailer’s Shopify ecosystem.
Resale that stays
with your brand.
Encored is an Australian branded resale platform for Shopify fashion retailers. We connect past purchases, Pre-Loved listings and future shopping visits within a retailer’s existing store.
Built around the retail relationship
A piece of clothing can have another owner while staying connected to the brand that first sold it. Encored gives retailers the tools to make that journey part of their own store.
Customers list eligible past purchases. Buyers shop through the retailer’s Shopify checkout, including mixed carts of new and Pre-Loved products. Sellers ship directly to buyers and receive Shopify store credit after delivery and inspection.
Explore the customer journey →
Your rules. Your choice of support.
Your brand defines eligibility, listing standards and program policies. Platform gives your team the tools to run the channel. Managed adds operational support from Encored within that framework.
Make the workflow clear
Photo checks, approvals, tracked shipping, inspection and disputes support a consistent process for your team and customers.
Choose who operates it
Run the program in-house or choose Encored Managed for day-to-day support.
An Australian business.
A direct point of contact.
Encored is the trading name of Brightmode Pty Ltd. Our public guides are written by the Encored team to explain the product and the operational choices involved in branded resale.
- Legal entity
- Brightmode Pty Ltd
- ACN
- 689 954 756
- Postal address
- PO Box 5088, Bentleigh East, Victoria 3165, Australia
- Support
- support@encored.com.au
- Company profile
- Encored on LinkedIn
Read our privacy policy, explore the product documentation or contact us to discuss your store’s requirements.
See what resale could look like for your store
Talk with the Encored team about your Shopify setup and the level of support you need.